Topics

locked Pc crash


Bill Barrett
 

Hello Laurie-
I run my PC 24X7 with 6 WSJT-X/JTAlert sessions. After about a week
this crash happens.
The PC is locked up, the screen shot is a pic taken with an iphone camera.
The Flex SSDR app has stopped working and gone from the screen.
Finally many of the WSJT-X panels have expanded to a larger size.
Any ideas?
Thanks;
Bill W2PKY


---------- Forwarded message ---------
From: Bill Barrett <billbarrett174@...>
Date: Sat, Sep 5, 2020 at 9:47 AM
Subject: Pc crash
To: Bill Barrett <BillBarrett174@...>
--
Bill Barrett
352-437-4758


Craig
 

Bill. Are you saving images in wsjt-x? Eats up a lot of memory. Set to off if you don’t need it. C

On Sep 5, 2020, at 09:52, Bill Barrett <billbarrett174@...> wrote:

Hello Laurie-
I run my PC 24X7 with 6 WSJT-X/JTAlert sessions. After about a week
this crash happens.
The PC is locked up, the screen shot is a pic taken with an iphone camera.
The Flex SSDR app has stopped working and gone from the screen.
Finally many of the WSJT-X panels have expanded to a larger size.
Any ideas?
Thanks;
Bill W2PKY


---------- Forwarded message ---------
From: Bill Barrett <billbarrett174@...>
Date: Sat, Sep 5, 2020 at 9:47 AM
Subject: Pc crash
To: Bill Barrett <BillBarrett174@...>
--
Bill Barrett
352-437-4758



<IMG_4132.jpg>


Bill Barrett
 

Hello Craig-
No SAVE in WSJT-X.
Thanks for the suggestion, however.
This is some kind of memory consumption problem I believe.

Bill W2PKY

On Sat, Sep 5, 2020 at 11:14 AM Craig <NZ4CWcraig@...> wrote:

Bill. Are you saving images in wsjt-x? Eats up a lot of memory. Set to off if you don’t need it. C
On Sep 5, 2020, at 09:52, Bill Barrett <billbarrett174@...> wrote:

Hello Laurie-
I run my PC 24X7 with 6 WSJT-X/JTAlert sessions. After about a week
this crash happens.
The PC is locked up, the screen shot is a pic taken with an iphone camera.
The Flex SSDR app has stopped working and gone from the screen.
Finally many of the WSJT-X panels have expanded to a larger size.
Any ideas?
Thanks;
Bill W2PKY


---------- Forwarded message ---------
From: Bill Barrett <billbarrett174@...>
Date: Sat, Sep 5, 2020 at 9:47 AM
Subject: Pc crash
To: Bill Barrett <BillBarrett174@...>
--
Bill Barrett
352-437-4758



<IMG_4132.jpg>

--
Bill Barrett
352-437-4758


Craig
 

Hi Bill - I think so too.  Maybe it's a memory leak issue that degrades system performance over time.  You have a lot going on within your PC 24X7. Why don't you just re-boot a couple times a week - that likely would solve your issue.

C

On Sat, Sep 5, 2020 at 11:34 AM Bill Barrett <billbarrett174@...> wrote:
Hello Craig-
No SAVE in WSJT-X.
Thanks for the suggestion, however.
This is some kind of memory consumption problem I believe.

Bill W2PKY

On Sat, Sep 5, 2020 at 11:14 AM Craig <NZ4CWcraig@...> wrote:
>
> Bill. Are you saving images in wsjt-x?  Eats up a lot of memory. Set to off if you don’t need it. C
> > On Sep 5, 2020, at 09:52, Bill Barrett <billbarrett174@...> wrote:
> >
> > Hello Laurie-
> > I run my PC 24X7 with 6 WSJT-X/JTAlert sessions. After about a week
> > this crash happens.
> > The PC is locked up, the screen shot is a pic taken with an iphone camera.
> > The Flex SSDR app has stopped working and gone from the screen.
> > Finally many of the WSJT-X panels have expanded to a larger size.
> > Any ideas?
> > Thanks;
> > Bill W2PKY
> >
> >
> > ---------- Forwarded message ---------
> > From: Bill Barrett <billbarrett174@...>
> > Date: Sat, Sep 5, 2020 at 9:47 AM
> > Subject: Pc crash
> > To: Bill Barrett <BillBarrett174@...>
> > --
> > Bill Barrett
> > 352-437-4758
> >
> >
> >
> > <IMG_4132.jpg>
>
>
>


--
Bill Barrett
352-437-4758




Bill Barrett
 

Hello Craig-

I could reboot everyday and avoid these issues but when there is a
programming problem it should be fixed.
Appreciate the workaround suggestion. Hopefully someone will identify
the root cause and fix it.

Bill W2PKY

On Sat, Sep 5, 2020 at 11:42 AM Craig <NZ4CWcraig@...> wrote:

Hi Bill - I think so too. Maybe it's a memory leak issue that degrades system performance over time. You have a lot going on within your PC 24X7. Why don't you just re-boot a couple times a week - that likely would solve your issue.

C

On Sat, Sep 5, 2020 at 11:34 AM Bill Barrett <billbarrett174@...> wrote:

Hello Craig-
No SAVE in WSJT-X.
Thanks for the suggestion, however.
This is some kind of memory consumption problem I believe.

Bill W2PKY

On Sat, Sep 5, 2020 at 11:14 AM Craig <NZ4CWcraig@...> wrote:

Bill. Are you saving images in wsjt-x? Eats up a lot of memory. Set to off if you don’t need it. C
On Sep 5, 2020, at 09:52, Bill Barrett <billbarrett174@...> wrote:

Hello Laurie-
I run my PC 24X7 with 6 WSJT-X/JTAlert sessions. After about a week
this crash happens.
The PC is locked up, the screen shot is a pic taken with an iphone camera.
The Flex SSDR app has stopped working and gone from the screen.
Finally many of the WSJT-X panels have expanded to a larger size.
Any ideas?
Thanks;
Bill W2PKY


---------- Forwarded message ---------
From: Bill Barrett <billbarrett174@...>
Date: Sat, Sep 5, 2020 at 9:47 AM
Subject: Pc crash
To: Bill Barrett <BillBarrett174@...>
--
Bill Barrett
352-437-4758



<IMG_4132.jpg>


--
Bill Barrett
352-437-4758


--
Bill Barrett
352-437-4758


Craig
 

OK Bill - good luck.  Just keep in mind that it could be an OS-related problem with the memory issue...  not an app.
73,  Craig

On Sat, Sep 5, 2020 at 11:55 AM Bill Barrett <billbarrett174@...> wrote:
Hello Craig-

I could reboot everyday and avoid these issues but when there is a
programming problem it should be fixed.
Appreciate the workaround suggestion. Hopefully someone will identify
the root cause and fix it.

Bill W2PKY

On Sat, Sep 5, 2020 at 11:42 AM Craig <NZ4CWcraig@...> wrote:
>
> Hi Bill - I think so too.  Maybe it's a memory leak issue that degrades system performance over time.  You have a lot going on within your PC 24X7. Why don't you just re-boot a couple times a week - that likely would solve your issue.
>
> C
>
> On Sat, Sep 5, 2020 at 11:34 AM Bill Barrett <billbarrett174@...> wrote:
>>
>> Hello Craig-
>> No SAVE in WSJT-X.
>> Thanks for the suggestion, however.
>> This is some kind of memory consumption problem I believe.
>>
>> Bill W2PKY
>>
>> On Sat, Sep 5, 2020 at 11:14 AM Craig <NZ4CWcraig@...> wrote:
>> >
>> > Bill. Are you saving images in wsjt-x?  Eats up a lot of memory. Set to off if you don’t need it. C
>> > > On Sep 5, 2020, at 09:52, Bill Barrett <billbarrett174@...> wrote:
>> > >
>> > > Hello Laurie-
>> > > I run my PC 24X7 with 6 WSJT-X/JTAlert sessions. After about a week
>> > > this crash happens.
>> > > The PC is locked up, the screen shot is a pic taken with an iphone camera.
>> > > The Flex SSDR app has stopped working and gone from the screen.
>> > > Finally many of the WSJT-X panels have expanded to a larger size.
>> > > Any ideas?
>> > > Thanks;
>> > > Bill W2PKY
>> > >
>> > >
>> > > ---------- Forwarded message ---------
>> > > From: Bill Barrett <billbarrett174@...>
>> > > Date: Sat, Sep 5, 2020 at 9:47 AM
>> > > Subject: Pc crash
>> > > To: Bill Barrett <BillBarrett174@...>
>> > > --
>> > > Bill Barrett
>> > > 352-437-4758
>> > >
>> > >
>> > >
>> > > <IMG_4132.jpg>
>> >
>> >
>> >
>>
>>
>> --
>> Bill Barrett
>> 352-437-4758
>>
>>
>>
>



--
Bill Barrett
352-437-4758




Jim Cooper
 

On 5 Sep 2020 at 11:55, Bill Barrett wrote:

I could reboot everyday and avoid
these issues but when there is a
programming problem it should be
fixed. Appreciate the workaround
suggestion. Hopefully someone will
identify the root cause and fix it.
do you really think you can 'police' the
authors of every software module running
on your pc, including micromush - that seems
to be getting rather sloppy lately ?

I use CCleaner now and then -- it cleans
up a lot of garbage and leftovers, including
registry dust ... in many years, I've never
had a problem for it, and for sure the pc runs
a helluva lot faster after the CCleaner cleanup.
(You don't HAVE to shut all the programs down,
but it is better if you do).

AND the CCleaner reports show you what was
orphaned and cleaned up ... it's amazing how much
clutter accumulates from 'leakage' and 'leftovers'

w2jc


Craig
 

I too run CCleaner regularly.  There are also some good tools within CCleaner.

C

On Sat, Sep 5, 2020 at 12:39 PM Jim Cooper <JTalert@...> wrote:
On 5 Sep 2020 at 11:55, Bill Barrett wrote:

> I could reboot everyday and avoid
> these issues but when there is a
> programming problem it should be
> fixed. Appreciate the workaround
> suggestion. Hopefully someone will
> identify the root cause and fix it.

do you really think you can 'police' the
authors of every software module running
on your pc, including micromush - that seems
to be getting rather sloppy lately ?

I use   CCleaner   now and then -- it cleans
up a lot of garbage and leftovers, including
registry dust ... in many years, I've never
had a problem for it, and for sure the pc runs
a helluva lot faster after the CCleaner cleanup.
(You don't HAVE to shut all the programs down,
but it is better if you do).

AND the CCleaner reports show you what was
orphaned and cleaned up ... it's amazing how much
clutter accumulates from 'leakage' and 'leftovers'

w2jc







Larry Banks
 

I shut down every night and fire up every morning. I never have these issues. It saves electricity and wear and tear on the laptop. I really don't understand why folk need to run 24/7 unless they are running a public service.

73 -- Larry -- W1DYJ

-----Original Message-----
From: Jim Cooper
Sent: Saturday, September 05, 2020 12:39
To: Bill Barrett ; Support@HamApps.groups.io
Subject: Re: [HamApps] Pc crash

On 5 Sep 2020 at 11:55, Bill Barrett wrote:

I could reboot everyday and avoid
these issues but when there is a
programming problem it should be
fixed. Appreciate the workaround
suggestion. Hopefully someone will
identify the root cause and fix it.
do you really think you can 'police' the
authors of every software module running
on your pc, including micromush - that seems
to be getting rather sloppy lately ?

I use CCleaner now and then -- it cleans
up a lot of garbage and leftovers, including
registry dust ... in many years, I've never
had a problem for it, and for sure the pc runs
a helluva lot faster after the CCleaner cleanup.
(You don't HAVE to shut all the programs down,
but it is better if you do).

AND the CCleaner reports show you what was
orphaned and cleaned up ... it's amazing how much
clutter accumulates from 'leakage' and 'leftovers'

w2jc


g4wjs
 

Larry,

if you are running Windows 8 or later shutting down doesn't clear up anything significant, you would be better doing a restart.

On 05/09/2020 18:07, Larry Banks via groups.io wrote:
I shut down every night and fire up every morning.  I never have these issues.  It saves electricity and wear and tear on the laptop.  I really don't understand why folk need to run 24/7 unless they are running a public service.

73 -- Larry -- W1DYJ


-----Original Message----- From: Jim Cooper
Sent: Saturday, September 05, 2020 12:39
To: Bill Barrett ; Support@HamApps.groups.io
Subject: Re: [HamApps] Pc crash

On 5 Sep 2020 at 11:55, Bill Barrett wrote:

I could reboot everyday and avoid
these issues but when there is a
programming problem it should be
fixed. Appreciate the workaround
suggestion. Hopefully someone will
identify the root cause and fix it.

do you really think you can 'police' the
authors of every software module running
on your pc, including micromush - that seems
to be getting rather sloppy lately ?

I use   CCleaner   now and then -- it cleans
up a lot of garbage and leftovers, including
registry dust ... in many years, I've never
had a problem for it, and for sure the pc runs
a helluva lot faster after the CCleaner cleanup.
(You don't HAVE to shut all the programs down,
but it is better if you do).

AND the CCleaner reports show you what was
orphaned and cleaned up ... it's amazing how much
clutter accumulates from 'leakage' and 'leftovers'

w2jc



--
73
Bill
G4WJS.


Bill Barrett
 

I run overnight to see the DX on 160M and other bands. If monitoring
digital frequencies it's a service to those transmitting as they can
see their coverage.
Finally, many ops are now running remote and find it convenient to
simply connect to their rig and go rather than waiting for everything
to power up.

Bill W2PKY

On Sat, Sep 5, 2020 at 1:08 PM Larry Banks via groups.io
<larryb.w1dyj=verizon.net@groups.io> wrote:

I shut down every night and fire up every morning. I never have these
issues. It saves electricity and wear and tear on the laptop. I really
don't understand why folk need to run 24/7 unless they are running a public
service.

73 -- Larry -- W1DYJ


-----Original Message-----
From: Jim Cooper
Sent: Saturday, September 05, 2020 12:39
To: Bill Barrett ; Support@HamApps.groups.io
Subject: Re: [HamApps] Pc crash

On 5 Sep 2020 at 11:55, Bill Barrett wrote:

I could reboot everyday and avoid
these issues but when there is a
programming problem it should be
fixed. Appreciate the workaround
suggestion. Hopefully someone will
identify the root cause and fix it.
do you really think you can 'police' the
authors of every software module running
on your pc, including micromush - that seems
to be getting rather sloppy lately ?

I use CCleaner now and then -- it cleans
up a lot of garbage and leftovers, including
registry dust ... in many years, I've never
had a problem for it, and for sure the pc runs
a helluva lot faster after the CCleaner cleanup.
(You don't HAVE to shut all the programs down,
but it is better if you do).

AND the CCleaner reports show you what was
orphaned and cleaned up ... it's amazing how much
clutter accumulates from 'leakage' and 'leftovers'

w2jc









--
Bill Barrett
352-437-4758


HamApps Support (VK3AMA)
 

On 5/09/2020 11:52 pm, Bill Barrett wrote:
Hello Laurie-
I run my PC 24X7 with 6 WSJT-X/JTAlert sessions. After about a week
this crash happens.
The PC is locked up, the screen shot is a pic taken with an iphone camera.
The Flex SSDR app has stopped working and gone from the screen.
Finally many of the WSJT-X panels have expanded to a larger size.
Any ideas?
Thanks;
Bill W2PKY

Bill,

Sorry, no idea what is happening.
There may be something recorded in the Windows event viewer.

With this many concurrently running applications affected at the same time on a long-running PC, my thoughts are that something catastrophic has occurred within Windows itself, rather than a single application at fault. It may be caused by a partially applied  Windows update. If your running Windows 10, my standard fix in recent months is to perform a Windows Restart. I have lost count of how many times a restart has corrected unexpected/broken application behavior (not just JTAlert) for many users.

The JTAlertV2.Manager.exe Fatal Error is being shown because JTAlert was unable to start that process, likely due to the underlying Windows instability (that is my guess as to the root cause).

There may be something recorded in the JTAlert debug files, use the "Help" -> "Contact Support" menu, on the main JTAlert window, to send me your JTAlert files for analysis.

de Laurie VK3AMA


m_scot_alex
 

Bill - 

This isn't a lot of information to go on - can you relate to us a little more about the PC, especially the OS and the CPU? There are a number of users that run multiple WSJT-X/JT Alert instances without problems so fixing this should be do-able.

73,

Mike - N8MSA


Bill Barrett
 

Hello Scott-
My PC is ASUS Z97A MB i7 4790K 4Ghz 16Gig memory. Windows 10 with the
latest updates. I have been running up to 8 instances of
WSJT-X/JTAlert for years on extended days without any issues. Recently
have experienced this crash after PC has been running for about a
week. Also run Flex Smart SDR for the 6700 and Log4OM.

Just looked in the Event Viewer and it appears as if the PC ran out of
memory. Any suggestions to find the app gobbling up all the system
memory? Have had the task manager displaying and can not see the
offending app.
Thanks;
Bill W2PKY

On Sun, Sep 6, 2020 at 6:23 AM m_scot_alex <amsctalx@...> wrote:

Bill -

This isn't a lot of information to go on - can you relate to us a little more about the PC, especially the OS and the CPU? There are a number of users that run multiple WSJT-X/JT Alert instances without problems so fixing this should be do-able.

73,

Mike - N8MSA
--
Bill Barrett
352-437-4758


g4wjs
 

Hi Bill,

in Task Manager go to the default Processes tab, click the Memory column heading to sort the processes by memory usage with the largest at the top. If a process has a memory resource leak then it will continuously grow in memory usage over extended periods of running.

If no process appears to have a memory leak then look at background processes and services. To look at them as well as foreground processes use the Details tab, as above click the "Memory (Private working set)" column heading to sort by memory usage. If the process with a memory leak is a srvhost.exe process then it get s a bit more complicated tracking down the offending service DLL, I will explain more if that is necessary.

Many processes may grow quite slowly over time, that isn't necessarily a memory leak, processes with a problem are usually pretty obvious with memory usage growing considerably by a significant amount even after a few minutes of stable running.

73
Bill
G4WJS.

On 06/09/2020 13:58, Bill Barrett wrote:
Hello Scott-
My PC is ASUS Z97A MB i7 4790K 4Ghz 16Gig memory. Windows 10 with the
latest updates. I have been running up to 8 instances of
WSJT-X/JTAlert for years on extended days without any issues. Recently
have experienced this crash after PC has been running for about a
week. Also run Flex Smart SDR for the 6700 and Log4OM.

Just looked in the Event Viewer and it appears as if the PC ran out of
memory. Any suggestions to find the app gobbling up all the system
memory? Have had the task manager displaying and can not see the
offending app.
Thanks;
Bill W2PKY

On Sun, Sep 6, 2020 at 6:23 AM m_scot_alex <amsctalx@...> wrote:
Bill -

This isn't a lot of information to go on - can you relate to us a little more about the PC, especially the OS and the CPU? There are a number of users that run multiple WSJT-X/JT Alert instances without problems so fixing this should be do-able.

73,

Mike - N8MSA




--
73
Bill
G4WJS.


Bill Barrett
 

Hello Bill-
Thanks for replying with some helpful suggestions for finding the
offending process gobbling up system memory.
Will keep the Details page of the Task Manager open on the desktop
hoping to see the process consuming the memory.
I think this is something that happens all of a sudden as i do not
see anything suspicious now, even after several days of running.
When the crash happens, SSDR has stopped and disappeared from the
display. That is a 32 bit app, can it somehow consume more than 4K of
memory?

Bill W2PKY

On Sun, Sep 6, 2020 at 9:23 AM g4wjs <bill.8@...> wrote:

Hi Bill,

in Task Manager go to the default Processes tab, click the Memory column heading to sort the processes by memory usage with the largest at the top. If a process has a memory resource leak then it will continuously grow in memory usage over extended periods of running.

If no process appears to have a memory leak then look at background processes and services. To look at them as well as foreground processes use the Details tab, as above click the "Memory (Private working set)" column heading to sort by memory usage. If the process with a memory leak is a srvhost.exe process then it get s a bit more complicated tracking down the offending service DLL, I will explain more if that is necessary.

Many processes may grow quite slowly over time, that isn't necessarily a memory leak, processes with a problem are usually pretty obvious with memory usage growing considerably by a significant amount even after a few minutes of stable running.

73
Bill
G4WJS.

On 06/09/2020 13:58, Bill Barrett wrote:

Hello Scott-
My PC is ASUS Z97A MB i7 4790K 4Ghz 16Gig memory. Windows 10 with the
latest updates. I have been running up to 8 instances of
WSJT-X/JTAlert for years on extended days without any issues. Recently
have experienced this crash after PC has been running for about a
week. Also run Flex Smart SDR for the 6700 and Log4OM.

Just looked in the Event Viewer and it appears as if the PC ran out of
memory. Any suggestions to find the app gobbling up all the system
memory? Have had the task manager displaying and can not see the
offending app.
Thanks;
Bill W2PKY

On Sun, Sep 6, 2020 at 6:23 AM m_scot_alex <amsctalx@...> wrote:

Bill -

This isn't a lot of information to go on - can you relate to us a little more about the PC, especially the OS and the CPU? There are a number of users that run multiple WSJT-X/JT Alert instances without problems so fixing this should be do-able.

73,

Mike - N8MSA




--
73
Bill
G4WJS.
--
Bill Barrett
352-437-4758


Michael Black
 

On Sunday, September 6, 2020, 08:49:42 AM CDT, Bill Barrett <billbarrett174@...> wrote:


Hello Bill-
Thanks for replying with some helpful suggestions for finding the
offending process gobbling up system memory.
Will keep the Details page of the Task Manager open on the desktop
hoping to see the process consuming the memory.
I think this is something that happens all of  a sudden as i do not
see anything suspicious now, even after several days of running.
When the crash happens, SSDR has stopped and disappeared from the
display. That is a 32 bit app, can it somehow consume more than 4K of
memory?

Bill W2PKY

On Sun, Sep 6, 2020 at 9:23 AM g4wjs <bill.8@...> wrote:
>
> Hi Bill,
>
> in Task Manager go to the default Processes tab, click the Memory column heading to sort the processes by memory usage with the largest at the top. If a process has a memory resource leak then it will continuously grow in memory usage over extended periods of running.
>
> If no process appears to have a memory leak then look at background processes and services. To look at them as well as foreground processes use the Details tab, as above click the "Memory (Private working set)" column heading to sort by memory usage. If the process with a memory leak is a srvhost.exe process then it get s a bit more complicated tracking down the offending service DLL, I will explain more if that is necessary.
>
> Many processes may grow quite slowly over time, that isn't necessarily a memory leak, processes with a problem are usually pretty obvious with memory usage growing considerably by a significant amount even after a few minutes of stable running.
>
> 73
> Bill
> G4WJS.
>
> On 06/09/2020 13:58, Bill Barrett wrote:
>
> Hello Scott-
> My PC is ASUS Z97A MB i7 4790K 4Ghz 16Gig memory. Windows 10 with the
> latest updates. I have been running up to 8 instances of
> WSJT-X/JTAlert for years on extended days without any issues. Recently
> have experienced this crash after PC has been running for about a
> week. Also run Flex Smart SDR for the 6700 and Log4OM.
>
> Just looked in the Event Viewer and it appears as if the PC ran out of
> memory. Any suggestions to find the app gobbling up all the system
> memory? Have had the task manager displaying and can not see the
> offending app.
> Thanks;
> Bill W2PKY
>
> On Sun, Sep 6, 2020 at 6:23 AM m_scot_alex <amsctalx@...> wrote:
>
> Bill -
>
> This isn't a lot of information to go on - can you relate to us a little more about the PC, especially the OS and the CPU? There are a number of users that run multiple WSJT-X/JT Alert instances without problems so fixing this should be do-able.
>
> 73,
>
> Mike - N8MSA
>
>
>
>
> --
> 73
> Bill
> G4WJS.
>



--
Bill Barrett
352-437-4758



asobel@...
 

Bill

I am encouraged by the 8 instances managed by your computer.
I am using a very similar computer: Asus H97M-E with I7 4790K 4GHz and 24Gig memory. I am running Flex 6600 SmartSDR, Win10 and 4 instances and WSJT-X /JTAlert , all top updates, and it gives me trouble.
One or two JTAlert instances does crash from time to time on hours of extensive FT8 trafic, but the computer does not stop.
Reducing to 2 instances does solve the problem but this is not a solution.
Today I did run CC. Hope it does help.
Any hints?

Amos 4X4MF

-----Original Message-----
From: Support@HamApps.groups.io <Support@HamApps.groups.io> On Behalf Of Bill Barrett
Sent: Sunday, September 6, 2020 3:58 PM
To: Support@hamapps.groups.io
Subject: Re: [HamApps] Pc crash

Hello Scott-
My PC is ASUS Z97A MB i7 4790K 4Ghz 16Gig memory. Windows 10 with the latest updates. I have been running up to 8 instances of WSJT-X/JTAlert for years on extended days without any issues. Recently have experienced this crash after PC has been running for about a week. Also run Flex Smart SDR for the 6700 and Log4OM.

Just looked in the Event Viewer and it appears as if the PC ran out of memory. Any suggestions to find the app gobbling up all the system memory? Have had the task manager displaying and can not see the offending app.
Thanks;
Bill W2PKY

On Sun, Sep 6, 2020 at 6:23 AM m_scot_alex <amsctalx@...> wrote:

Bill -

This isn't a lot of information to go on - can you relate to us a little more about the PC, especially the OS and the CPU? There are a number of users that run multiple WSJT-X/JT Alert instances without problems so fixing this should be do-able.

73,

Mike - N8MSA


--
Bill Barrett
352-437-4758


Bill Barrett
 

Hello Amos-

In your case where the PC does not crash try looking in the EVENT
VIEWER for hints. In my case the 16Gig PC is running out of memory so
some piece of code is gobbling up all of memory.
I think it's happening in a fast code loop because I have had the Task
Manager open on the desktop and it didn't show anything using
extraordinary memory. Hope this helps.

Bill W2PKY

On Sun, Sep 6, 2020 at 10:25 AM <asobel@...> wrote:

Bill

I am encouraged by the 8 instances managed by your computer.
I am using a very similar computer: Asus H97M-E with I7 4790K 4GHz and 24Gig memory. I am running Flex 6600 SmartSDR, Win10 and 4 instances and WSJT-X /JTAlert , all top updates, and it gives me trouble.
One or two JTAlert instances does crash from time to time on hours of extensive FT8 trafic, but the computer does not stop.
Reducing to 2 instances does solve the problem but this is not a solution.
Today I did run CC. Hope it does help.
Any hints?

Amos 4X4MF

-----Original Message-----
From: Support@HamApps.groups.io <Support@HamApps.groups.io> On Behalf Of Bill Barrett
Sent: Sunday, September 6, 2020 3:58 PM
To: Support@hamapps.groups.io
Subject: Re: [HamApps] Pc crash

Hello Scott-
My PC is ASUS Z97A MB i7 4790K 4Ghz 16Gig memory. Windows 10 with the latest updates. I have been running up to 8 instances of WSJT-X/JTAlert for years on extended days without any issues. Recently have experienced this crash after PC has been running for about a week. Also run Flex Smart SDR for the 6700 and Log4OM.

Just looked in the Event Viewer and it appears as if the PC ran out of memory. Any suggestions to find the app gobbling up all the system memory? Have had the task manager displaying and can not see the offending app.
Thanks;
Bill W2PKY

On Sun, Sep 6, 2020 at 6:23 AM m_scot_alex <amsctalx@...> wrote:

Bill -

This isn't a lot of information to go on - can you relate to us a little more about the PC, especially the OS and the CPU? There are a number of users that run multiple WSJT-X/JT Alert instances without problems so fixing this should be do-able.

73,

Mike - N8MSA


--
Bill Barrett
352-437-4758







--
Bill Barrett
352-437-4758


m_scot_alex
 

Bill - 

What's the exact memory-related message in Event Viewer? Windows allocates memory for several specific uses and sometimes there are hints pointing at a specific memory allocation can help point to a problematic process.

73,

Mike - N8MSA