locked sticky #Important #Announcement : Todays Windows update and broken JTAlert audio - THE FIX #Announcement #Important
HamApps Support (VK3AMA)
I too experienced this audio defect after todays Windows update on two different hardware spec PCs. The audio was not being played because the process used to playback the audio, JTAlertV2.Manager.exe, was closing without recording or throwing an error. JTAlertV2.Manager closing will be noticed when any of its owned windows, Callsigns, Messaging, Activity & BandHeat close without warning.
64bit (x64) https://download.visualstudio.microsoft.com/download/pr/6279dc90-f437-4481-82a5-73dd9f97da06/6519ef44735fd31115b9b1a81d6ff1e8/windowsdesktop-runtime-5.0.6-win-x64.exe
32bit (x86) https://download.visualstudio.microsoft.com/download/pr/315854e8-6857-4d0d-b7e0-57761e3f7d12/b31193ac2c9f1674b66cf7a65c2521de/windowsdesktop-runtime-5.0.6-win-x86.exe
That's all that is need to restore JTAlert functionality..
Reproducible faults are far easier to diagnose and resolve then when the fault can't be reproduced at will. Once I was able to experience the fault at will, the solution didn't take too much time to uncover (this time).
de Laurie VK3AMA