locked sticky FAQ : Suspected Virus/Malware Detection. Some facts and what to do. #FAQ

HamApps Support (VK3AMA)

Since JTAlert was released in 2011, there have never been any documented virus/malware/trojan infections caused by JTAlert.

Prior to making a new JTAlert release publicly available, the JTAlert Installer is submitted to the VirusTotal Online Scanner where scans from over 60 commercial scanners are performed.

Detection's that don't identify a specific named threat, but contain words like "Gen", "Generic", "Malicious", "Confidence", "Malware", 
"Riskware", "Reputation", "Score", "Heuristic", "Autoit", are typically false-positives. They don't identify a genuine threat. These sort of threat identifications are typically due to the compiler used to generate the JTAlert code or due to a lack of use among the user base of this Virus protection software (typically for niche-market Amateur Radio software)

If your concerned about unsafe JTAlert files reported by your Virus/Malware software please do the following...

  • Don't install the software. Send a false-positive submission to your Virus protection software company. Wait for them to confirm that the file is safe and they update their definitions files before installing/upgrading JTAlert.
  • Reputable Virus/Malware protection software companies offer a false-positive reporting/testing service. If your software doesn't provide this fundamental service, you should seriously consider changing to a company that does.

Users are ultimately responsible for their PC/Windows infrastructure, as such they should take the initiative and report suspicious files to their Protection software provider, rather than simply accepting third party advice to apply file/directory exemptions.

If you believe there is a genuine threat contained within the JTAlert files, stop using/installing the program and immediately submit the file to your protection software vendor for analysis. If your vendor reports a threat (not a possible threat or potential risk) submit a message to this group.

de Laurie, VK3AMA