locked sticky FAQ : Suspected Virus/Malware Detection. Some facts and what to do. #FAQ

HamApps Support (VK3AMA)

Since JTAlert was released in 2011, there have never been any documented virus/malware/trojan infections caused by JTAlert.

Prior to making a new JTAlert release publicly available, all JTAlert files and the Installer are submitted to the VirusTotal Online Scanner where scans from over 60 commercial scanners are performed.

Detection's that don't identify a specific named threat, but contain words like "Gen", "Generic", "Malicious", "Confidence", "Malware", "Reputation", "Heuristic", "Autoit", are typically false-positives. They don't identify a genuine threat. These sort of threat identifications are typically due to the compiler used to generate the JTAlert code or due to a lack of use among the user base of this Virus protection software (typically for niche-market Amateur Radio software)

If your concerned about unsafe JTAlert files reported by your Virus/Malware software please do the following...

  • Submit the file(s) yourself to VirusTotal and see what over 60 other Scanners report about the file(s).
  • Don't install the software. Send a false-positive submission to your Virus protection software company. Wait for them to confirm that the file is safe and they update their definitions files before installing/upgrading JTAlert.
  • Reputable Virus/Malware protection software companies offer a false-positive reporting/testing service. If your software doesn't provide this fundamental service, you should seriously consider changing to a company that does.

If you believe there is a genuine threat contained within the JTAlert files, stop using/installing the program and post a message to this group.

de Laurie, VK3AMA