locked JTAlert and HRD Logbook: no name in log #HRD


I am having an issue where when I log a QSO in HRD logbook, I get no name for the operator. I have a subscription to QRZ. If I click on the log entry for the QSO in HRD and do a lookup of the station it pulls the name, and then I can do an update, and the name field is populated.

I have noticed other posts here about settings in JTAlert for XML and computer firewall XML ports being blocked. I am running Windows Defender for firewall. Can someone point me in the right direction to find these settings?


Found the problem. No entry in the Web setting for QRZ lookup in JTAert.