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2.14.3 Quarantine Issue

aa1xq@...
 

I have installed 2.14.3 but McAfee Virus protection quarantines "JTI/Suspect.1966121ff4549983eca" so that the application does not start.

Taking the file out of quarantine and re-starting JTAlert just quarantines the file once again.

Has anyone else observed this behavior???

Dell Inspiron 3650 Windows 10 Home, 1903 OS Build 18362.295

Thank you,  Mike AA1XQ

Michael Black
 

Everybody needs to create exceptions for ALL your ham software and data directories.  Various virus vendors trigger on new software releases.

C:\Program Files(x86)\HamApps
C:\WSJT
C:\Users\[username]\Appdata\Local\HamApps
C:\Users\[username]\Appdata\Local\WSJT-X
C:\ProgramData\HamApps

Do the same for all other ham software and data locations.

de Mike W9MDB






On Thursday, September 5, 2019, 08:55:10 AM CDT, <aa1xq@...> wrote:


I have installed 2.14.3 but McAfee Virus protection quarantines "JTI/Suspect.1966121ff4549983eca" so that the application does not start.

Taking the file out of quarantine and re-starting JTAlert just quarantines the file once again.

Has anyone else observed this behavior???

Dell Inspiron 3650 Windows 10 Home, 1903 OS Build 18362.295

Thank you,  Mike AA1XQ

w1glv@w1glv.com
 

I had to remove McAfee to get JTAlert to work. I’m relying on Windows to take care of those chores.
There is no place exceptions in McAfee.

On Sep 5, 2019, at 7:46 AM, aa1xq@... wrote:

I have installed 2.14.3 but McAfee Virus protection quarantines "JTI/Suspect.1966121ff4549983eca" so that the application does not start.

Taking the file out of quarantine and re-starting JTAlert just quarantines the file once again.

Has anyone else observed this behavior???

Dell Inspiron 3650 Windows 10 Home, 1903 OS Build 18362.295

Thank you,  Mike AA1XQ

w1glv@w1glv.com
 

How do you provide exceptions with McAfee.

On Sep 5, 2019, at 9:58 AM, Michael Black via Groups.Io <mdblack98@...> wrote:

Everybody needs to create exceptions for ALL your ham software and data directories.  Various virus vendors trigger on new software releases.

C:\Program Files(x86)\HamApps
C:\WSJT
C:\Users\[username]\Appdata\Local\HamApps
C:\Users\[username]\Appdata\Local\WSJT-X
C:\ProgramData\HamApps

Do the same for all other ham software and data locations.

de Mike W9MDB






On Thursday, September 5, 2019, 08:55:10 AM CDT, <aa1xq@...> wrote:


I have installed 2.14.3 but McAfee Virus protection quarantines "JTI/Suspect.1966121ff4549983eca" so that the application does not start.

Taking the file out of quarantine and re-starting JTAlert just quarantines the file once again.

Has anyone else observed this behavior???

Dell Inspiron 3650 Windows 10 Home, 1903 OS Build 18362.295

Thank you,  Mike AA1XQ

Michael Black
 


From what I've seen LiveSafe won't let you do folders which makes it a PITA to make exceptions like this.


On Thursday, September 5, 2019, 11:27:56 AM CDT, w1glv@... <w1glv@...> wrote:


How do you provide exceptions with McAfee.

On Sep 5, 2019, at 9:58 AM, Michael Black via Groups.Io <mdblack98@...> wrote:

Everybody needs to create exceptions for ALL your ham software and data directories.  Various virus vendors trigger on new software releases.

C:\Program Files(x86)\HamApps
C:\WSJT
C:\Users\[username]\Appdata\Local\HamApps
C:\Users\[username]\Appdata\Local\WSJT-X
C:\ProgramData\HamApps

Do the same for all other ham software and data locations.

de Mike W9MDB






On Thursday, September 5, 2019, 08:55:10 AM CDT, <aa1xq@...> wrote:


I have installed 2.14.3 but McAfee Virus protection quarantines "JTI/Suspect.1966121ff4549983eca" so that the application does not start.

Taking the file out of quarantine and re-starting JTAlert just quarantines the file once again.

Has anyone else observed this behavior???

Dell Inspiron 3650 Windows 10 Home, 1903 OS Build 18362.295

Thank you,  Mike AA1XQ

Gilbert Baron
 

Simple, get rid of live safe. You do not need it.

 

Outlook Laptop Gil W0MN

Hierro Candente Batir de Repente

44.08226N 92.51265 W en34rb

 

From: Support@HamApps.groups.io <Support@HamApps.groups.io> On Behalf Of Michael Black via Groups.Io
Sent: Thursday, September 5, 2019 11:29
To: Support@HamApps.groups.io
Subject: Re: [HamApps] 2.14.3 Quarantine Issue

 

 

From what I've seen LiveSafe won't let you do folders which makes it a PITA to make exceptions like this.

 

 

On Thursday, September 5, 2019, 11:27:56 AM CDT, w1glv@... <w1glv@...> wrote:

 

 

How do you provide exceptions with McAfee.



On Sep 5, 2019, at 9:58 AM, Michael Black via Groups.Io <mdblack98@...> wrote:

 

Everybody needs to create exceptions for ALL your ham software and data directories.  Various virus vendors trigger on new software releases.

 

C:\Program Files(x86)\HamApps

C:\WSJT

C:\Users\[username]\Appdata\Local\HamApps

C:\Users\[username]\Appdata\Local\WSJT-X

C:\ProgramData\HamApps

 

Do the same for all other ham software and data locations.

 

de Mike W9MDB

 

 

 

 

 

 

On Thursday, September 5, 2019, 08:55:10 AM CDT, <aa1xq@...> wrote:

 

 

I have installed 2.14.3 but McAfee Virus protection quarantines "JTI/Suspect.1966121ff4549983eca" so that the application does not start.

Taking the file out of quarantine and re-starting JTAlert just quarantines the file once again.

Has anyone else observed this behavior???

Dell Inspiron 3650 Windows 10 Home, 1903 OS Build 18362.295

Thank you,  Mike AA1XQ

 


--

W0MN EN34rb 44.08226 N 92.51265 W

Hierro candente, batir de repente

Antony
 

In LiveSafe go to settings and then Live scan. Look for exceptions in the drop down and create a new exception with the JTAlert.exe file. Worked for me.
73, Antony G4CUS

HamApps Support (VK3AMA)
 

On 5/09/2019 9:46 pm, aa1xq@... wrote:
I have installed 2.14.3 but McAfee Virus protection quarantines "JTI/Suspect.1966121ff4549983eca" so that the application does not start.

Taking the file out of quarantine and re-starting JTAlert just quarantines the file once again.

Has anyone else observed this behavior???

Dell Inspiron 3650 Windows 10 Home, 1903 OS Build 18362.295

Thank you,  Mike AA1XQ
McAfee is flagging the JTAlert file as suspicious, not an actual known infection. This is a false-positive. You need to tell your McAfee install that the file is safe to prevent further quarantining.

If the McAfee software does not provide a "this file is safe" type option for incorrectly quarantined files, than the software, in my opinion, is itself exhibiting Malware behaviour and is no better than the software it is trying to protect you from. Reputable Virus/Malware protection software provide this most basic of user-override functionality. If McAfee doesn't than move to another product, IMHO.

de Laurie VK3AMA


de Laurie VK3AMA

aa1xq@...
 

Thank you to all who have responded...

Creating an exception in McAfee has solved the issue.

Vy 73, Mike  AA1XQ