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Re: 2.50.3 problems
chas cartmel
Same motherboard, Ryzen 7 2700X, 1080 GTX GPU. Using W10 21H1 all up to date, Bullguard as AV / Firewall, The JTAlert and WSJT-X folders are whitelisted. 73 Charlie G4EST www.g4est.me.uk Stay safe out there
From: Support@HamApps.groups.io [mailto:Support@HamApps.groups.io] On Behalf Of CSM\(r\) Gary Huber - AB9M
Sent: 14 July 2021 12:54 To: Support@HamApps.groups.io Subject: Re: [HamApps] 2.50.3 problems
This is exactly what I am seeing on my computer; ASUS B450F motherboard, AMD Ryzen 5 2600, 16 GB RAM, AMD R500/550 Graphics card, WIN 10 Pro -64 bit with the latest updates and Kaspersky Total security. I am in the process of resetting and reloading this computer because I was also seeing "Windows 10 Black Screen Of Death", which makes me think there was some file corruption in the graphics library.
It would be interesting to know what hardware/OS/software is working versus what is not.
73, Gary ~ AB9M
From: Support@HamApps.groups.io <Support@HamApps.groups.io> on behalf of HamApps Support (VK3AMA) <vk3ama.ham.apps@...>
On 14/07/2021 6:56 pm, Dave Miller via groups.io wrote:
This email has been scanned by BullGuard antivirus protection.
For more info visit www.bullguard.com
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Re: New JTalert 2.50.3 missing callsign window
kb2m@arrl.net
In my last post on this subject I should of gone into more detail. Like most people who had issues, when I went to 64 bit ver .3� from 64 bit ver .2 I had no Callsign window. I tried to un� install and re install .3. I also re installed� NET 5.0.7. Still no Callsign Window. I then went back to .2 and I then had a� Callsign window.� I ran for several hours without issue. I then read Laurie's post on NET 5.0.8. I� decided to give it another try. I uninstalled .2, reinstalled .3 along with NET 5.0.8 and all is now working, I have a Callsign window. So installing the newly released NET 5.0.8 resolved my Callsign
window issue. This tells me something was wrong with NET 5.0.7? 73 Jeff kb2m
On 7/14/2021 5:19 AM, HamApps Support
(VK3AMA) wrote:
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Equipment on JT alert
Here is equipment I’m using which was purchased about 3 months ago from Dell. All latest versions are running great here.
Dell Inspiron 7506 2n1 Processor 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80 GHz Installed RAM 16.0 GB (15.7 GB usable) Device ID BF4DA986-679F-4603-8405-204F100EBA72 Product ID 00325-82104-93042-AAOEM System type 64-bit operating system, x64-based processor Pen and touch Pen and touch support with 10 touch points
Edition Windows 10 Home Version 21H1 Installed on 05/13/2021 OS build 19043.1110 Experience Windows Feature Experience Pack 120.2212.3530.0
AA0GP Tom Hone www.cowboytom.com
-- Tom Hone AA0GP tom@...
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Re: 2.50.3 problems
This is exactly what I am seeing on my computer; ASUS B450F motherboard, AMD Ryzen 5 2600, 16 GB RAM, AMD R500/550 Graphics card, WIN 10 Pro -64 bit with the latest updates and Kaspersky Total security. I am in the process of resetting and reloading this computer
because I was also seeing "Windows 10 Black Screen Of Death", which makes me think there was some file corruption in the graphics library.
It would be interesting to know what hardware/OS/software is working versus what is not.
73,
Gary ~ AB9M
From: Support@HamApps.groups.io <Support@HamApps.groups.io> on behalf of HamApps Support (VK3AMA) <vk3ama.ham.apps@...>
Sent: Wednesday, July 14, 2021 4:09 AM To: Support@HamApps.groups.io <Support@HamApps.groups.io> Subject: Re: [HamApps] 2.50.3 problems On 14/07/2021 6:56 pm, Dave Miller via groups.io wrote:
you are right. JTAlertV2.Manager.exe is constantly running and dropping out. I checked Kaspersky and it is set to a trusted app. Not sure what else to do but will see if there are any Windows security settings blocking it. JTAlertV2.Manager stopping and starting every couple of seconds indicates that the Manager process is faulting and shutting down and the main controlling JTAlert process is starting it up as it was detected not running. JTAlert has always done this and it checks for the presence of the Manger every 2 seconds. I can make this type of fault happen at will by simply running JTAlert against in incorrect NET runtime, either the wrong bit version or having the NET Runtime installed rather than the required NET Desktop Runtime. Open up Windows event viewer and see if there are errors recorded there under "Windows Logs -> Application". This is from my machine when I try and run 32bit JTAlert install with the 64bit NET Desktop runtime installed. Let me know what you find. de Laurie VK3AMA
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Re: 2.50.3
ka5bjc@...
Me three.
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New versions
Run time 5.08 along with JTalert version 3 is working great here.
AA0GP Tom Hone www.cowboytom.com -- Tom Hone AA0GP tom@cowboytom.com
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Re: CQ Color still unable to change
Dave Garber
black text on lime green i think is coming from wsjt not jtalert. check color options in wsjt Dave Garber VE3WEJ / VE3IE
On Tue, Jul 13, 2021 at 10:49 AM Todd (N3PKJ) <n3pkj@...> wrote: Now I'm not talking about the new directed CQ. The old CQ color will not change it's stays the lime green with black text no matter what I do. I want white text on dark green. It acts like saves the changes by changing the colors on both Text & Background then click save then click OK. Let JTAlert do its thing. Reopen settings go back to CQ it goes back to the black text & lime green background. The 3 versions have done this and this recreated on my 2 PCs my laptop & desktop.
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Re: Problems with JTAlert latest install
JTAlert Support (VK3AMA)
On 14/07/2021 11:45 am, Jim Wysocki
wrote:
No, not normal behavior. That indicates that the Manager is faulting and JTAlert is restarting it. 3 seconds sounds about right as the process is not faulting immediately and JTAlert will likely not see that it has gone AWOL as it only polls every 2 seconds. Both JTAlert.exe and JTAlertV2.Manager.exe should run continuously. See my other response here. de Laurie VK3AMA
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Re: Problems with JTAlert latest install
JTAlert Support (VK3AMA)
On 14/07/2021 10:55 am, Jim Wysocki
wrote:
The Decodes window, which BTW is currently being rewritten, uses the old .NET Framework runtime technology. The Callsigns window, which is part of the JTAlertV2.Manager uses the newer .NET (formally .NET Core) Desktop Runtime. My guess is that the Manager process is faulting which will cause most of the JTAlert functionality to cease working, including opening any of the "yellow stared" windows under the View menu. Please check the Windows Event Viewer and see if there are any errors recorded there. eg. this is from my test PC where I have deliberately installed the wrong NET Desktop Runtime causing the Manager process to fault. Let me know what you find. de Laurie VK3AMA
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Re: New JTalert 2.50.3 missing callsign window
JTAlert Support (VK3AMA)
On 14/07/2021 3:30 am, Greg, KM5GT
wrote:
To complete the picture, this is what I am seeing. The "stars" below the program header is my background. If your expecting to see the Callsigns displayed under the menu bar of that window, you're out of luck. The callsigns display grid embedded in the main JTAlert window was removed starting with JTAlert 2.50.0. The callsigns are now displayed in their own dedicated window. Use the view menu to open the Callsigns window. BTW, you image shows JTAlert displaying the Band & Mode in the titlebar, that indicates that comms with WSJT-X is working. You don't appear to have the same problem as others have been experiencing. de Laurie VK3AMA
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Re: CQ Color still unable to change
JTAlert Support (VK3AMA)
On 14/07/2021 12:49 am, Todd (N3PKJ)
wrote:
Now I'm not talking about the new directed CQ. The old CQ color will not change it's stays the lime green with black text no matter what I do. I want white text on dark green. It acts like saves the changes by changing the colors on both Text & Background then click save then click OK. Let JTAlert do its thing. Reopen settings go back to CQ it goes back to the black text & lime green background. The 3 versions have done this and this recreated on my 2 PCs my laptop & desktop. If settings changes are not being remembered after making a change than likely you have a corrupt config file. See the Help -> Troubleshooting" menu. When the help file opens look to the third entry titled "Setting Changes Not Remembered". de Laurie VK3AMA
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Re: 2.50.3 problems
JTAlert Support (VK3AMA)
On 14/07/2021 6:56 pm, Dave Miller via
groups.io wrote:
you are right. JTAlertV2.Manager.exe is constantly running and dropping out. I checked Kaspersky and it is set to a trusted app. Not sure what else to do but will see if there are any Windows security settings blocking it. JTAlertV2.Manager stopping and starting every couple of seconds indicates that the Manager process is faulting and shutting down and the main controlling JTAlert process is starting it up as it was detected not running. JTAlert has always done this and it checks for the presence of the Manger every 2 seconds. I can make this type of fault happen at will by simply running JTAlert against in incorrect NET runtime, either the wrong bit version or having the NET Runtime installed rather than the required NET Desktop Runtime. Open up Windows event viewer and see if there are errors recorded there under "Windows Logs -> Application". This is from my machine when I try and run 32bit JTAlert install with the 64bit NET Desktop runtime installed. Let me know what you find. de Laurie VK3AMA
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Re: 2.50.3 problems
Dave Miller
Thanks Bill, you are right. JTAlertV2.Manager.exe is constantly running and dropping out. I checked Kaspersky and it is set to a trusted app. Not sure what else to do but will see if there are any Windows security settings blocking it.
Dave G6AWF
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Re: .NET v 5.0.8 x64
Likewise 5.0.8 64 Bit no issues Thanks F1VEV
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Alan Sorum WL7CG
I backed off to 2.50.2 and it's working fine.
73 Alan WL7CG
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Re: New JTalert 2.50.3 missing callsign window
Robie - AJ4F
I installed today's windows update as well as the NET5 Desktop Runtime 5.0.8 X64 and still am not able to open the Callsigns Window. Task Manager shows that
JTAlertV2.manager.exe is not running on my system. I have set up an exclusion in windows defender for the HAMAPS folder. This change did not result in the callsigns window becoming visible nor JTAlertV2.manager.exe running. I'll provide any additional information requested to assist in resolving this issue. Robie - AJ4F
Same here...20.50.3 64 bit installed today and I no longer have the callsign window.
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Re: 2.50.3 problems
Andy k3wyc
I finally got back to a what appears to be a usable and stable configuration by using a restore point prior to 2.50.0 installation and re-installing Net framework 5.0.5. 2.50.5 would not run with Net framework 5.0.7 and 2.50.0 was unstable with it. Just installing 5.0.5 over 5.0.7 didn't fix the problem. Had to go back to a restore point before the computer ever saw 5.0.7.
Andy, k3wyc
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Re: Problems with JTAlert latest install
Jim Wysocki
Laurie, here's one more item that was buried in my notes to myself. Task Manager saw that HamApps "Decoder" was running consistently, but that HamApps "Audio and Visual Alerts for WSJT-X (32 bit)" was appearing and disappearing from the its list of active apps. Audio and Visual Alerts ran on a consistent cycle, at about 3 seconds on and 3 seconds off, repeatedly. Maybe this is typical behavior or not; I can't tell but you'll know the answer. 73, Jim W9FI
On 7/13/2021 6:18 PM, Jim Wysocki
wrote:
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Re: Problems with JTAlert latest install
Jim Wysocki
I'll hold off on making this change and instead see how version 2.50.2 behaves. Jim W9FI
On 7/13/2021 4:49 PM, HamApps Support
(VK3AMA) wrote:
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Re: Problems with JTAlert latest install
Jim Wysocki
Thanks for your reply, Joe, and hello again on a different forum. I tried changing the UDP address to 224.0.0.1 without success, but that was before I turned off Windows Defender and got it out of the way. I'll change the UDP address accordingly and report back tomorrow on the results. The reconfiguration will have to wait until the morning because the local weather won't cooperate with the testing process. It's going to be an active night of continuing rain, lightning and thunder. The station has been disconnected until the WX clears up early tomorrow morning. 73, Jim W9FI
On 7/13/2021 4:34 PM, Joe Subich, W4TV
wrote:
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