Date   

locked Re: 2.50.3 problems

JTAlert Support (VK3AMA)
 

On 13/07/2021 11:17 am, Masaaaki Maeda wrote:

In addition,  I can’t hear any sound.

 

Maeda


That is further indication that the JTAlertV2.Manager.exe process is not running.

Three typical causes...
  1. Your Protection software is interfering.

  2. You have not installed the correct bit version (64bit or 32bit) of the NET 5.0.x Desktop Runtime required by the bit version of JTAlert you installed, both need to match 64bit(x64) or 32bit(x86).

  3. You did not install the correct NET runtime, it needs to be the "Desktop Runtime"

de Laurie VK3AMA




locked Re: Callsign window gone after update to 2.5.3

JTAlert Support (VK3AMA)
 

On 13/07/2021 10:25 am, W9WO wrote:
 I just updated from 2.5.0 to 2.5.3 and now the decoded callsigns window is gone. It used to be just above the actual JTAlert window. WSJT-X is decoding fine. I've done several updates in the past and don't ever remember having this issue. Any help will be greatly appreciated.
Tnx. Darrell W9WO

Since yours was a 2.50.0 upgrade, I suspect an incompatible NET 5.0.x Desktop Runtime.

Starting with JTAlert 2.50.1 the installer is distributed as separate 32bit and 64bit versions. You need to ensure that the NET 5.0.x Desktop runtime you have installed matches the JTAlert installer, both need to be 64bit(x64) or 32bit(x86), they cannot be different.

See this message https://hamapps.groups.io/g/Support/message/35794

Do any of the other 2.50.x windows open? See the "star icon" entries under the main window "View" menu.

de Laurie VK3AMA


locked 2.50.3

Jim N6VH
 

JTAlert 2.50.3 is running fine here - no problems.

73,

Jim N6VH


locked Re: new install

Marv Olnes
 

Jim, I agree, I downloaded version 3.50.3 with no issues whatsoever.

 

Currently running:

Windows 10 Pro

Norton 360

Acronis

WSJT-X, ver. 2.4.0

JTAlert, ver. 2.50.3

Amateur Contact Log, ver. 7.0.1.6 for my daily logger

 

Marv

Marvin Olnes Jr

ARS N0MHL

 

-----Original Message-----
From: Support@HamApps.groups.io <Support@HamApps.groups.io> On Behalf Of Jim Cooper
Sent: Monday, July 12, 2021 6:35 PM
To: Support@HamApps.groups.io
Subject: [HamApps] new install

 

for what it's worth, I just

downloaded the 64 bit version of the new general release; installed the above;

    did not even get a 'malware' alert this time  :)) started it up; everything opens and runs just like it should.

 

Running it with WSJT-X v2.4.0 (did not install for JTDX) Windows 10 pro

 

Not a glitch to be seen ...

[I better shut up before the pc gremlins hear me!]

 

w2jc

 

 

 

 


locked Re: 2.50.3 Intalled but not worked

Masaaaki Maeda
 

 

From: Support@HamApps.groups.io <Support@HamApps.groups.io> On Behalf Of HamApps Support (VK3AMA)
Sent: Monday, July 12, 2021 7:15 PM
To: Support@HamApps.groups.io
Subject: Re: [HamApps] 2.50.3 Intalled but not worked

 

On 13/07/2021 8:55 am, Masaaaki Maeda wrote:

I installed newest version. But call sign window does not appear, even dropdown menu has stars. Message window comes appear periodically.

Over all very slow. (sound does not appear too)  Framewok check is ok. (.NET 5.0.7 X64)
I am using WSJT-X. If I go to Program update, at first all error but click Check for update, it fixed. 

Where should I change?

 

Masa

JR1AQN


What PC Protection software are you using? Is it MS Defender? If so update its definitions.

de Laurie VK3AMA


locked Re: 2.50.3 problems

Masaaaki Maeda
 

Andy’s symptom is similar to mine.

In addition,  I can’t hear any sound.

 

Maeda

 

From: Support@HamApps.groups.io <Support@HamApps.groups.io> On Behalf Of Carey, WB4HXE
Sent: Monday, July 12, 2021 9:14 PM
To: Support@hamapps.groups.io
Subject: Re: [HamApps] 2.50.3 problems

 

2.50.3 running great here also.No problem with any windows.

73, Carey, WB4HXE

 

On Mon, Jul 12, 2021 at 6:32 PM HamApps Support (VK3AMA) <vk3ama.ham.apps@...> wrote:

On 13/07/2021 7:47 am, Andy k3wyc wrote:

I installed 2.50.3 and cannot display any "Views" from View menu. Clicking Callsigns, Messaging, Activity, or Band heat opens no windows.  

If I install 2.50.0 all Views are displayable.  If I re-install 2.50.3 no Views are displayable.

Is this a know issue and, if so, what is the solution.

Thanks and 73,
Andy, k3wyc


Andy,

Not a known issue. If it was I would never have posted the new release. Neither myself nor the Test Team have observed this problem.

Please post an image of the 2.50.3 Callsigns window showing the no views state. Also include in that image the Callsigns window Options popup open to the "Panels" section.

de Laurie VK3AMA


 

--

Carey Fisher

 


--
73, Carey, WB4HXE


locked Re: 2.50.3 problems

Carey, WB4HXE
 

2.50.3 running great here also.No problem with any windows.
73, Carey, WB4HXE


On Mon, Jul 12, 2021 at 6:32 PM HamApps Support (VK3AMA) <vk3ama.ham.apps@...> wrote:
On 13/07/2021 7:47 am, Andy k3wyc wrote:
I installed 2.50.3 and cannot display any "Views" from View menu. Clicking Callsigns, Messaging, Activity, or Band heat opens no windows.  

If I install 2.50.0 all Views are displayable.  If I re-install 2.50.3 no Views are displayable.

Is this a know issue and, if so, what is the solution.

Thanks and 73,
Andy, k3wyc

Andy,

Not a known issue. If it was I would never have posted the new release. Neither myself nor the Test Team have observed this problem.

Please post an image of the 2.50.3 Callsigns window showing the no views state. Also include in that image the Callsigns window Options popup open to the "Panels" section.

de Laurie VK3AMA



--
Carey Fisher


--
73, Carey, WB4HXE


locked Re: 2.50.3 problems

Carey, WB4HXE
 

2.50.3 running great here also.No problem with any windows.
73, Carey, WB4HXE

On Mon, Jul 12, 2021 at 7:52 PM Paul Sturpe <sturpe@...> wrote:

No problem here with 2.50.3.  Running Windows 10 pro 64 bit.

 

Paul Sturpe, W3GQ

QSL Bureau Mgr. W4 K4 N4 Prefixes

 



--
Carey Fisher


--
73, Carey, WB4HXE


locked Re: 2.50.3 Intalled but not worked

Masaaaki Maeda
 

In addition,

  1. Decode window, callsign history window, summary window, macro window can show. But ther windows will not appear.
  2. Message window is perridically appear

Thanks!

 

Masa

 

From: Support@HamApps.groups.io <Support@HamApps.groups.io> On Behalf Of HamApps Support (VK3AMA)
Sent: Monday, July 12, 2021 7:15 PM
To: Support@HamApps.groups.io
Subject: Re: [HamApps] 2.50.3 Intalled but not worked

 

On 13/07/2021 8:55 am, Masaaaki Maeda wrote:

I installed newest version. But call sign window does not appear, even dropdown menu has stars. Message window comes appear periodically.

Over all very slow. (sound does not appear too)  Framewok check is ok. (.NET 5.0.7 X64)
I am using WSJT-X. If I go to Program update, at first all error but click Check for update, it fixed. 

Where should I change?

 

Masa

JR1AQN


What PC Protection software are you using? Is it MS Defender? If so update its definitions.

de Laurie VK3AMA


locked Re: 2.50.3 Intalled but not worked

Masaaaki Maeda
 

Lurie,

 

I did Windows update and defender update.

Nothing has change.

 

Maeda

 

From: Support@HamApps.groups.io <Support@HamApps.groups.io> On Behalf Of HamApps Support (VK3AMA)
Sent: Monday, July 12, 2021 7:15 PM
To: Support@HamApps.groups.io
Subject: Re: [HamApps] 2.50.3 Intalled but not worked

 

On 13/07/2021 8:55 am, Masaaaki Maeda wrote:

I installed newest version. But call sign window does not appear, even dropdown menu has stars. Message window comes appear periodically.

Over all very slow. (sound does not appear too)  Framewok check is ok. (.NET 5.0.7 X64)
I am using WSJT-X. If I go to Program update, at first all error but click Check for update, it fixed. 

Where should I change?

 

Masa

JR1AQN


What PC Protection software are you using? Is it MS Defender? If so update its definitions.

de Laurie VK3AMA


locked Re: Callsign window gone after update to 2.5.3

W9WO
 

Correction. 2.50.3 and not 2.5.3.


locked Callsign window gone after update to 2.5.3

W9WO
 

Hello to all.
 I just updated from 2.5.0 to 2.5.3 and now the decoded callsigns window is gone. It used to be just above the actual JTAlert window. WSJT-X is decoding fine. I've done several updates in the past and don't ever remember having this issue. Any help will be greatly appreciated.
Tnx. Darrell W9WO


locked Re: 2.50.3 Intalled but not worked

Masaaaki Maeda
 

Lurie,

 

Thank you for quick response.

Yes, I am using only Windows defender.

Security intelligence version 1.343.888.0

Date 7/12/2021

 

Is this OK?

 

Maeda

 

From: Support@HamApps.groups.io <Support@HamApps.groups.io> On Behalf Of HamApps Support (VK3AMA)
Sent: Monday, July 12, 2021 7:15 PM
To: Support@HamApps.groups.io
Subject: Re: [HamApps] 2.50.3 Intalled but not worked

 

On 13/07/2021 8:55 am, Masaaaki Maeda wrote:

I installed newest version. But call sign window does not appear, even dropdown menu has stars. Message window comes appear periodically.

Over all very slow. (sound does not appear too)  Framewok check is ok. (.NET 5.0.7 X64)
I am using WSJT-X. If I go to Program update, at first all error but click Check for update, it fixed. 

Where should I change?

 

Masa

JR1AQN


What PC Protection software are you using? Is it MS Defender? If so update its definitions.

de Laurie VK3AMA


locked Re: 2.50.3 problems

Paul Sturpe
 

No problem here with 2.50.3.  Running Windows 10 pro 64 bit.

 

Paul Sturpe, W3GQ

QSL Bureau Mgr. W4 K4 N4 Prefixes

 


locked Worked B4 glitch.

DAVID MM0AMW
 

I've noticed if I work a station or stations on FT4 then on their next transmission after I log them, they are correctly identified as worked B4 in JTAlert. However , if I then switch to FT8, even momentarily and then return to FT4, these stations I worked a minute or so earlier, appear as unworked new stations. A restrart of JTAlert sorts it all out and these stations then correctly identify as worked B4. 

I've noticed this anomaly back to at least v. 2.16.17 and it is also present throughout the new 2.50.x versions.

I use JTDX 2.2.156 along with JTAlert 2.50.3.

A very minor problem in a fantastic program.

73
David
MM0AMW


locked Re: JTDX issues with latest JTAlert release. #JTDX

Alan Sorum WL7CG
 

Task Manager shows "Audio & Visual Alerts for WSJT...". I manually updated the definition file, but it didn't change. I turned off defender, but it didn't change the behavior.

Alan WL7CG


locked new install

Jim Cooper
 

for what it's worth, I just
downloaded the 64 bit version of the new general release;
installed the above;
did not even get a 'malware' alert this time :))
started it up;
everything opens and runs just like it should.

Running it with WSJT-X v2.4.0 (did not install for JTDX)
Windows 10 pro

Not a glitch to be seen ...
[I better shut up before the pc gremlins hear me!]

w2jc


locked Re: 2.50.3 Intalled but not worked

JTAlert Support (VK3AMA)
 

On 13/07/2021 8:55 am, Masaaaki Maeda wrote:

I installed newest version. But call sign window does not appear, even dropdown menu has stars. Message window comes appear periodically.

Over all very slow. (sound does not appear too)  Framewok check is ok. (.NET 5.0.7 X64)
I am using WSJT-X. If I go to Program update, at first all error but click Check for update, it fixed. 

Where should I change?

 

Masa

JR1AQN


What PC Protection software are you using? Is it MS Defender? If so update its definitions.

de Laurie VK3AMA


locked Re: JTDX issues with latest JTAlert release. #JTDX

JTAlert Support (VK3AMA)
 

On 13/07/2021 8:44 am, Alan Sorum WL7CG wrote:
I downloaded the 64bit version. Looking a the Task Manager, JTAlert comes and goes.

Alan WL7CG

I think you mean JTAlertV2.Manager.exe comes and goes, is that correct? You would not have been able to get to the "Help -> About" menu if JTAlert is not running.

I am running the 64bit version here without problem on 2 PCs.

Sounds like your Protection software is interfering. What are you using, is it MS Defender? If so, try forcing an update of its definitions files. JTAlert was submitted yesterday to MS for Virus/Malware analysis and they confirmed it to be infection free but did include a note to ensure definitions are up-to-date.

de Laurie VK3AMA


locked 2.50.3 Intalled but not worked

Masaaaki Maeda
 
Edited

_Lurie,

I installed newest version. But call sign window does not appear, even dropdown menu has stars. Message window comes appear periodically.

Over all very slow. (sound does not appear too)  Framewok check is ok. (.NET 5.0.7 X64)
I am using WSJT-X. If I go to Program update, at first all error but click Check for update, it fixed. 

Where should I change?

 

Masa

JR1AQN

 

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