Date   

locked Re: Unable to log to DXKeeper

HamApps Support (VK3AMA)
 

Subject Line changed to reflect true nature of problem.

On 26/06/2021 7:12 am, Mark Basel wrote:
Hello! if I'm following correctly, im using DX Keeper not HRD so in need to find the correct file for DX keeper to use? Can you tell me which one?  My log file path I see in both JTAlert and DX keeper is C:\DXLab\DXKeeper\Databases\KF0AOC.mdb Sorry for being a knuckle head, not computer savvy

I picked up the HRD log reference in another members signature and incorrectly took it as part of your message.

If JTAlert and DXKeeper are agreeing on the same Log file path, which they should as JTAlert automatically determines the current active DXKeeper log file by examining the same Registry entry that DXKeeper uses to record the Log file path.

Does the QSO actually make it into DXKeeper despite the JTAlert warning popup? Yes or No?
  • If Yes, see the "Frequently Asked Questions (FAQ)" help topic. Look for the "Warning about QSO not logged when it is logged" entry. Access via the Main JTAlert window "Help" menu.

  • If No, then the comms between JTAlert and DXKeeper are likely being blocked. The most common causes are Protection software interference or running DXKeeper with elevated privileges (Set to Run as Administrator). There is normally no need to run DXKeeper (or DXLab Launcher) elevated if the DXLab suite is installed correctly outside the protected "Program Files (X86)" directory tree.

de Laurie VK3AMA




locked Re: wont talk to wsjt

Mark Basel <mb02731@...>
 

Hello! if I'm following correctly, im using DX Keeper not HRD so in need to find the correct file for DX keeper to use? Can you tell me which one?  My log file path I see in both JTAlert and DX keeper is C:\DXLab\DXKeeper\Databases\KF0AOC.mdb Sorry for being a knuckle head, not computer savvy😕

On Jun 25, 2021, at 2:56 PM, HamApps Support (VK3AMA) <vk3ama.ham.apps@...> wrote:


On 26/06/2021 5:30 am, Mark Basel wrote:
still receiving the unable to confirm qso. Any additional guidance is welcome

That message tells me that you don't need to worry about UDP setup with WSJT-X as that is working as JTAlert correctly received a logging messaged from WSJT-X.

That message indicates that JTAlert was unable to find the newly logged QSO in your HRD log file. That is typically caused by JTAlert not being set to use the correct log file. Double-check the Settings to see if JTAlert has been set to use the correct log, it likely has not.

de Laurie VK3AMA




locked Re: Reason for UDP problems: Malwarebytes

HamApps Support (VK3AMA)
 

On 26/06/2021 6:27 am, Willi Passmann wrote:
I just found the reason for logging problems on my Win7 Prof. system.

There was no transfer of logs from JTDX via JTAlert (or GridTracker) to
Log4OM, although all CAT commands worked ok, as well as PTT. All
settings were correct, too.

The software Malwarebytes blocked the UDP transfers; as soon as I
disabled the program, everything worked again.

vy 73,
Willi, DJ6JZ

Tnx Willi.

In my opinion, Protection software that interferes in program operation without notifying the user that blocks have been implemented or files deleted/quarantined is not much better than the malicious software it is trying to protect the user from. That is, the Protection software is interfering without notification in a similar manner to the operation of true malicious software.

de Laurie VK3AMA


locked Reason for UDP problems: Malwarebytes

Willi Passmann
 

I just found the reason for logging problems on my Win7 Prof. system.

There was no transfer of logs from JTDX via JTAlert (or GridTracker) to
Log4OM, although all CAT commands worked ok, as well as PTT. All
settings were correct, too.

The software Malwarebytes blocked the UDP transfers; as soon as I
disabled the program, everything worked again.

vy 73,
Willi, DJ6JZ


locked Re: wont talk to wsjt

HamApps Support (VK3AMA)
 

On 26/06/2021 5:30 am, Mark Basel wrote:
still receiving the unable to confirm qso. Any additional guidance is welcome

That message tells me that you don't need to worry about UDP setup with WSJT-X as that is working as JTAlert correctly received a logging messaged from WSJT-X.

That message indicates that JTAlert was unable to find the newly logged QSO in your HRD log file. That is typically caused by JTAlert not being set to use the correct log file. Double-check the Settings to see if JTAlert has been set to use the correct log, it likely has not.

de Laurie VK3AMA




locked Re: wont talk to wsjt

Mark Basel <mb02731@...>
 

Set up the option for wsjt udp multicast on loopback, no joy,  still receiving the unable to confirm qso. Any additional guidance is welcome...

thanks
mark


locked Re: wont talk to wsjt

mb02731@...
 

Thanks Ron, I will set that up! 


On Jun 25, 2021, at 8:11 AM, Ron W3RJW via groups.io <w3rjw@...> wrote:

If you decide you need to use multicast, then you must set the option in JTAlert.: Settings, "WSJT-X UDP multicast  on loopback"
--
73
Ron, W3RJW

FTdx-5000, Timewave Navigator, WSJT-x 2.5.0, rc1, JTAlert 2.50.1 beta, HRD Deluxe v6.7.0.357
FTdx-3000, SignaLink USB


locked Re: wont talk to wsjt

Ron W3RJW
 

If you decide you need to use multicast, then you must set the option in JTAlert.: Settings, "WSJT-X UDP multicast  on loopback"
--
73
Ron, W3RJW

FTdx-5000, Timewave Navigator, WSJT-x 2.5.0, rc1, JTAlert 2.50.1 beta, HRD Deluxe v6.7.0.357
FTdx-3000, SignaLink USB


locked Re: JTAlert confirmation error

mb02731@...
 

Still  receiving the error message...


locked Re: JTAlert confirmation error

mb02731@...
 

Thanks Mike. Changed the Check QSO log delay to 15 seconds, the TCP Network Service port is 52000 and the log file path is good. Will see if this works, thanks


locked Re: JTAlert confirmation error

mb02731@...
 

Thanks, they are in the WSJT-X ADIF file but do. Ot go to Lotw automatically as I had hoped...


locked Re: JTAlert confirmation error

Michael Black
 

Are your QSOs still logging or not?

If they are getting logged anyways you can increase the timeout value here
Inline image
Also make sure you have the correct path to your database
Inline image



Mike W9MDB




On Thursday, June 24, 2021, 05:50:25 PM CDT, <mb02731@...> wrote:


Hello! New user of JTAlert and DX Keeper so my apologies if this has been addressed. Getting this confirmation error window after every QSO. Have tried reading through the online help but i'm pretty lost. Would really appreciate some guidance. Thanks
Mark

 




 


locked JTAlert confirmation error

mb02731@...
 

Hello! New user of JTAlert and DX Keeper so my apologies if this has been addressed. Getting this confirmation error window after every QSO. Have tried reading through the online help but i'm pretty lost. Would really appreciate some guidance. Thanks
Mark

 




 


locked Re: False Positive?

mb02731@...
 

Same, was advised to ignore the alert and the file is safe. For defender I went to virus & threat protection, under current threats you can unblock it.


locked False Positive?

Chuck Kraly K0XM
 

Laurie,
A few of us have windows defender showing the latest release as a trojan
Trojan:Win32/Hynamer.A!ml
I am sure it is a false positive.

Chuck K0XM
I set an exception in Windows Defender


locked Re: Upgrade

HamApps Support (VK3AMA)
 

On 25/06/2021 2:13 am, Greg Yates via groups.io wrote:

Since I updated to latest version last night I have not been able to do any updating….rebuild alert database, anything “wanted” and also none of the main settings are available.  I have attached a screen shot but it really does tell the story.  If I click on any nothing happens.  What have I done wrong?

 

Greg

WB2BIN


All those functions are controlled by the "JTAlertSettings.exe" file located in the "Plugins" sub-directory of your JTAlert installation directory. It is either missing or being actively blocked by your PC Protection software.

Reinstalling JTAlert is the simplest way to recover the missing file.

Configuring your Protection software is not something I can provide advise on.

de Laurie VK3AMA


locked Upgrade

Greg Yates <gyates@...>
 

Since I updated to latest version last night I have not been able to do any updating….rebuild alert database, anything “wanted” and also none of the main settings are available.  I have attached a screen shot but it really does tell the story.  If I click on any nothing happens.  What have I done wrong?

 

Greg

WB2BIN

 


locked Re: Signal report

Tom Melvin
 

Bob

First off I suspect this is nothing to do with JTAlert - more a WSJT-X? query - their support is at:


You may want to expand on the question you ask.

Are you using WSJT-X or one of the clones, which version, which OS.

You say ‘I go to their page’ - who’s page??

A screen shot can help - you are not in one of the contest modes by any change?

Regards

Tom
GM8MJV


On 23 Jun 2021, at 23:58, Bob <bobl4655@...> wrote:

I get call. I answer with report + or - dB I get call again I respond with r+or minus.I wait for response I get 73 no signal report. Has been like this for couple days I go to their page and it hasn't logged. I have box checked for signal report in comments. It's  not just intermittent. I Don't know if it is on my end or theirs. I'm not sure if that's clear or not. Using newest versions  Thanks bobl4655@...


locked Re: Filters - A feature request

Greg Yates <gyates@...>
 

I just downloaded the latest version last night and my screen does not look anything like below.  I can’t rebuild database, do not have any of + and - .  does not show any logging information.    I must be doing something wrong.  Any suggestions.

 

Greg

WB2BIN

 

From: Support@HamApps.groups.io [mailto:Support@HamApps.groups.io] On Behalf Of Michael Black via groups.io
Sent: Wednesday, June 23, 2021 12:03 AM
To: Support@HamApps.groups.io
Subject: Re: [HamApps] Filters - A feature request

 

Mike W9MDB

Inline image

 

 

 

 

On Tuesday, June 22, 2021, 11:00:40 PM CDT, Mike Flowers <mike.flowers@...> wrote:

 

 

I cannot find where in Settings to specify my DXCC number.

Also received this while looking ...


locked Re: JTAlert 2.50.2 install on Windows 10 Edge #FT8

Bobby Chandler
 

I have no problem with edge. When the SAVE box pops up, with the blocked warning, just click on KEEP and KEEP on the next popup.

Bobby/N4AU

--
n4au@outlook.com
n4au@arrl.net

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