locked Re: JT Alert 2.50.0 update and now nothing works on JT Alert app


HamApps Support (VK3AMA)
 

On 16/04/2021 11:25 pm, Ed K0iL wrote:
JTAlertV2.Manager Application is installed in the pluginsX folder, but it is not running per Task Manager.

If it is not running that is the problem.

JTAlert automatically tries to restart the program if it is found not running. If you're not seeing the Manager process being started and stopped approx every 2 seconds, that indicates that something is clamping down very hard on it getting executed.

You mention Norton in one of your other message. That will be the problem. Depending on Norton settings, low-use
(based on Norton users-base counts) files, which Ham based applications are, suffer from lack of reputation and Norton is notorious for this time of reputation application blocking. You will need to set Norton to consider JTAlert safe, and likely remove any blocks it has already put in place.

Sorry, I can't offer any informed advice on how to setup Norton to stop its inappropriate blocking, you're best to engage with Norton support direct.

de Laurie VK3AMA

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