HamApps Support (VK3AMA)
On 16/04/2021 4:18 am, Robert, SP8SN wrote:
I have installed the new version 2.50. Everything works OK but there is a problem with the "callsigns" window. It displays the decoded characters and disappears after a few dozen seconds, reappears by itself after a few seconds. I have two programs running for two transcivers. It is the same in both. What's the problem. I reinstalled 2.16 and it's ok.
The Callsigns window closing and reappearing a couple of seconds later is an indication that the JTAlertV2.Manager.exe process, which owns that window, is shutting down and being restarted.
Something is causing the Manager process to close, either an internal error or by a third party force closing the process, like your PC Protection software. If it is due to an internal error, there should be a record of the event in the JTAlert session files, I will need to examine them. Please use the "Help" -> "Contact Support" menu, on the main JTAlert window, to send me your JTAlert files for analysis.
de Laurie VK3AMA