In WSJT-X  radio setup do you have the mode set to DATA/PKT? *Yes*

I am using WSJT-X 2.2.2, JTAlert 2.16.15, and AC Log 6.7. The radio is a Flex 6700.

*2.2.0 2.16.14                       6.7*

In AC Log under Settings/Rig Interface use Mode Determined by Rig. The radio should be set to USB data mode. What is your radio?