Here's what I sent to Neil KN3ILZ:ï¿½ "Naturally after I complained it
seems to be working OK on both computers. It's like having toothache
that goes away when you go to the dentist
ï¿½I'll wait until it fails before I fill out the Contact Support
On 7/6/2020 9:02 PM, HamApps Support
On 6/07/2020 7:06 am, John wrote:
you find a solution please let me know. I'm having the same
problem. Messages to and from Laurie haven't come up with a
solution. I asked if there was a way to force it to start.
Laurie said it's hard wired in the program.
After many attempts I occasionally get it started, then after
using it I minimize it rather than closing it, that works great
until a computer restart is needed.
Please use the "Help" -> "Contact Support" menu, on the main
JTAlert window, to send me your JTAlert files for analysis.
After sending your support request, please do the following...
- Uninstall JTAlert using Windows Control
- Using Windows File Explorer, navigate
to the folder where you had JTAlert installed.
- Delete any remaining files and folders
in your old JTAlert install directory.
- Install JTAlert.
After having done this cleanup and
reinstall start JTAlert and leave running for 3 minutes
thensend another support request.
de Laurie VK3AMA
John Mc Hugh, K4AG
Coordinator for Amateur Radio
National Hurricane Center, WX4NHC
Home page:- http://www.wx4nhc.org