locked Re: JT Alert Crashing when alert sound played

HamApps Support (VK3AMA)

On 11/06/2020 1:17 am, Bill Hicks wrote:
does this make any sense to anyone regarding JT Alert crashing when playing any audio alert?

Faulting application name: JTAlert.exe, version:, time stamp: 0x5edebe03

Faulting module name: unknown, version:, time stamp: 0x00000000

Exception code: 0xc0000005

Fault offset: 0x054783e8

Faulting process id: 0x4bd0

Faulting application start time: 0x01d63f38dd3521dc

Faulting application path: C:\Program Files (x86)\HamApps\JTAlert 2\JTAlert2\JTAlert.exe

Faulting module path: unknown

Report Id: ecfb0e91-5428-475d-8ae5-0ebdfce12d70

Faulting package full name:

Faulting package-relative application ID:

No it doesn't make any sense.

The JTAlert.exe executable itself does not play any audio, instead it offloads that task to a background process, the JTAlertV2.Manager.exe. That operation involves sending a UDP message to the Manager. My guess is that your PC protection software is directly interfering with JTAlert.exe as soon as it issues this UDP instruction.

de Laurie VK3AMA

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