locked Re: Ignore option


HamApps Support (VK3AMA)
 

On 15/01/2020 11:33 pm, Bill Barrett wrote:
Running 2.15.0 when opening the decodes window the continents are blank. Can you think why nothing is populating in that window.
Also in 2.15.6 the decodes window does not open/display at all on my Win7 Pro PC. Ideas?
Thanks once again.
Bill W2PKY 
Are you sure you mean "continents" are blank or is that a typo and should read as "contents"? If the later, you need to enable Decodes collection under the "Window -> Decodes" section of the Settings window.

On the Win7 PC is the "JTAlertV2.Decodes.exe" process running, check using taskmanager? If it is there should be a corresponding taskbar entry for the Decodes window. If there isn't then likely your PC protection software is interfering and preventing its execution. Another possibility is that your Win7 PC doesn't meet the minimum requirements. The Decodes window is based on new .NET code and as such requires at least the 4.7.2 .NET framework to be installed and for Win7 it needs to be at a minimum SP1. The JTAlert installer should warn if either of those requirements are not met, but the installer code is not 100% when trying to determine the state of your Windows environment especially with old Windows installations.

de Laurie VK3AMA

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